Internal communications
The email, the bulletin, the intranet, the sign outside the door. Making sure everybody is on the same page.
Jaqueline Macedo
COMMUNICATIONS SPECIALIST
Communications professional who works best at the intersection of people, content, and systems. A mix of writer, web manager, and systems thinker with a design eye and a genuine soft spot for organizations that exist to serve people. The part I care most about is the humans and communities on the receiving end.
Originally from São Paulo, making things in Vancouver.
What I do best.
I'm at my best when I get to make the thing, not just plan it. Give me a layout to organize, a form to build, a campaign to schedule, and I'll lose track of time entirely. My heart belongs in:
Website management
I can (and have) spent entire afternoons reorganizing a website. No complaints.
Brand consistency
The same voice, tone, and feel across the board. The same spelling of 'honour' everywhere.
Digital & print
Print that doesn't pixelate, web that doesn't break, presentations that keep audience engaged. I can help with that.
Copyediting & UX writing
Clear and concise writing that aims to help, support, and guide the user.
Training & Onboarding
Building the resources that help people integrate successfully: guides, sessions, and systems that outlast the handover.
